Emil Wagman

I build AI agents that use computers, and get them working inside real companies.

I'm the CTO at Incredible, where I lead the engineering team. I joined as a software engineer in March 2024, after leaving my computer engineering degree in the fourth year, and became CTO eleven months later.

Results

How I build

I don't write code by hand anymore. AI writes and tests it, and my job is to make that work at the quality a company can depend on.

The hard parts

The hardest problem in this product is computer use: letting AI click and type in your apps, in the background, while you keep working. Most applications support accessibility standards poorly, so nothing can be taken for granted. I built it for macOS and Windows, plus an isolated version for legacy Windows systems that runs in its own session, which our enterprise customers required.

I also built the original voice work, teaching Incredible a task by showing it once, the Chrome extension, the release pipeline, and the security and observability around it. In 2024 I led SWE-LLM, a Swedish language model we released publicly.

Leading

I've hired five people and set up how the team works. Our first way of running projects didn't work, so we changed the structure, and after that we shipped several versions of the product. The main thing I learned about hiring is to keep the bar very high, and that matters even more now that AI writes most of the code.

I lead customer calls, take part in investor meetings and work with the founders on strategy. I also designed the blog, pricing and learn pages on incredible.one.

On the side

I build and design my own products, start to finish.